Is this a work from home position?
Yes, 100%. All roles at TeamUp are fully remote. You will be working from home, supporting U.S.-based home care agencies from the comfort of your own space.
What roles are you currently hiring for?
We are currently hiring for Scheduling Assistants, Recruitment Assistants, and Sales Assistants. These are our core remote roles that support U.S.-based home care agencies.
Do I need prior healthcare experience?
Not necessarily. We provide training on the tools, processes, and workflows used in home care operations. What matters most is your work ethic, communication skills, and willingness to learn.
What tools or software will I be using?
Depending on your role, you may work with home care platforms such as AxisCare and WellSky, as well as communication tools like Zoom, Slack, Lark, and Notion.
What are the working hours?
Our team operates on U.S. business hours, including weekends and holidays when needed. This is because we support home care agencies that run around the clock.
Will I receive training?
Yes. TeamUp provides free training and ongoing support to ensure you are fully prepared before being paired with a client. You will never be left to figure things out on your own.
Who will I be supporting?
You will be supporting U.S.-based home care agencies. Your work directly helps these agencies run their day-to-day operations more efficiently, from scheduling caregivers to recruiting new staff.
What are the equipment requirements?
You must have your own computer or laptop with at least 8GB RAM and an Intel Core i5 processor or equivalent. A reliable headset is also required for communication with clients and team members.
What is the minimum internet speed required?
A minimum internet speed of 50 Mbps is required to ensure smooth communication and uninterrupted work, especially when handling real-time scheduling and client calls.
How does the hiring process work?
Once you submit your application, our team will review it and reach out if you are a good fit. The process includes an initial screening, an interview, and a skills assessment before onboarding begins.